Privacy Policy
Last updated: September 20, 2026
This policy explains what information Heritage Public Adjusting, Inc. ("Heritage," "we," or "us") collects through this website, how we use it, and the choices you have. It covers the website only. Information you share with us once we are working on your claim is governed by our client agreement.
Information You Give Us
When you submit our contact form, you choose what to send us. The form asks for your name, phone number, email address, ZIP code, where you are in the claim process, and a description of what happened.
We use that information for one purpose: to respond to you about your inquiry and, if you become a client, to work on your claim. We do not sell it. We do not rent it. We do not share it with other firms, contractors, or marketers.
How Form Submissions Reach Us
Our contact form is delivered by Web3Forms, a form-handling service. Your submission passes through their systems on its way to our email inbox, and is handled under their privacy policy. We do not use Web3Forms for anything other than delivering these messages to us.
Website Analytics and Cookies
We use Google Analytics, a service provided by Google LLC, to understand how visitors find and use our website. This helps us improve the site and learn which pages are most useful.
Google Analytics uses cookies, which are small files stored in your browser. It collects information such as:
- The pages you visit and how long you stay
- How you reached our site (for example, a search engine or another website)
- Your general location (city or region, not your exact address)
- Your device type, browser, and operating system
Google Analytics does not collect your name, email address, phone number, or the details of your claim. We do not send that information to Google. Information you submit through our contact form goes only to Heritage Public Adjusting.
Google handles this data under its own privacy policy. You can learn how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites.
Your choices. You can block or delete cookies in your browser settings. You can also stop Google Analytics from collecting data about your visits by installing the Google Analytics Opt-out Browser Add-on.
Third Parties We Share Data With
- Web3Forms — delivery of contact form submissions
- Google Analytics — website usage statistics
We do not share your information with anyone else except where the law requires it, or where it is necessary to pursue your claim with your authorization.
How Long We Keep Information
We keep inquiry messages for as long as we may reasonably need them to respond and to maintain our business records. If you would like us to delete an inquiry you sent, contact us and we will.
Security
This site is served over an encrypted connection, and form submissions are transmitted securely. No method of transmission over the internet is completely secure, so please do not send sensitive documents through the contact form. We will tell you how to share those safely once we speak.
Children
This website is not directed to children, and we do not knowingly collect information from anyone under 13.
Changes to This Policy
If we change how we handle information, we will update this page and revise the date above.
Contact Us
Questions about this policy, or about information you have sent us, can go to:
Heritage Public Adjusting, Inc.
(919) 215-7787